Privacy Policy
FJ Virtual Scholars ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, enroll in our programs, or otherwise interact with us online.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, payment details, and other information you provide when enrolling or contacting us.
- Educational Information: Course enrollment details, progress tracking, attendance records, and completion certificates.
- Technical Data: IP address, browser type, device information, and website usage analytics collected through cookies and similar technologies.
- Communications: Records of your interactions with our team via email, phone, or contact forms.
2. How We Use Your Information
We use collected information to:
- Provide and deliver our educational programs and services
- Process enrollments, payments, and issue certificates of completion
- Communicate with you about classes, schedules, and important updates
- Respond to inquiries and provide customer support
- Improve our programs, website, and user experience
- Send marketing communications (only with your consent, and you may opt out at any time)
- Comply with legal obligations and protect our rights
- For employer-sponsored programs, share attendance and completion data with sponsoring employers as agreed
3. Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Trusted third-party vendors who assist with payment processing, email services, scheduling systems, video conferencing (Zoom), and learning platforms, all under confidentiality agreements.
- Employer Sponsors: If your employer is sponsoring your enrollment, we may share attendance, progress, and completion information with them as agreed.
- Legal Requirements: When required by law, court order, or to protect our rights and safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information, including:
- Encryption of sensitive data in transit and at rest
- Secure servers and limited access controls
- Regular security assessments and updates
- Staff training on data protection practices
However, no online system is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Privacy Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request corrections to inaccurate or incomplete information
- Deletion: Request deletion of your information (subject to legal retention requirements)
- Opt-Out: Unsubscribe from marketing emails at any time using the link provided or by contacting us
- Data Portability: Request your data in a structured, commonly used format
To exercise any of these rights, please contact us at info@fjvirtualscholars.com. We will respond within 30 days.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and login status
- Analyze website traffic and user behavior
- Improve website functionality and user experience
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
7. Children's Privacy
Our programs are designed for adult learners (18 years and older). We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly.
8. Third-Party Links
Our website may contain links to third-party websites (such as payment processors or scheduling tools). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and fulfill our contractual obligations
- Maintain educational records (typically 5-7 years for transcripts and certificates)
- Comply with legal, tax, and accounting requirements
- Resolve disputes and enforce our agreements
After the retention period, we will securely delete or anonymize your information.
10. International Users
FJ Virtual Scholars operates primarily in the United States. If you are accessing our services from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy regularly.
For significant changes, we will provide additional notice (such as via email or a prominent website notice).
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
FJ Virtual Scholars
Email: info@fjvirtualscholars.com
Website: fjvirtualscholars.com
We will respond to your inquiry within one business day.